Focus on patients. Not routine.

Automate appointment flows, reminders, follow-up, and routine patient communication so your team can spend less time on admin.

MIEA Health homepage hero
  • AsiaMedic logo
  • AstraZeneca logo
  • Benchmark Physio logo
  • Dr Plus Aesthetics Clinic logo
  • Fullerton Health logo
  • Osler Health logo
  • Park Orthopaedics logo
  • Petite Practice logo
  • Rapid Physiocare logo
  • Terra Medical logo
  • Tetsuyu Healthcare logo

Automated workflow

WhatsApp Front Desk

Designed for clinics

Handle appointment booking, reminders, and routine patient questions in one chat workflow.

Front Desk preview

AI-native

Built for real clinic workflows

MIEA was designed for patient communication, appointment flows, and clinic operations from the start, not adapted from a generic automation tool.

Patient-centred

Designed around patient communication

Each workflow is built to reduce routine admin work while keeping clinic communication clear, timely, and focused on the patient.

Modular solutions

A modular set of healthcare workflows

Each MIEA workflow solves a specific challenge and still works as part of one connected system. Clinics can start small and expand as they grow.

AI ecosystem

Automated workflows for healthcare teams

Each workflow handles a specific part of clinic communication, from front desk and reminders to feedback and follow-up.

Connected workflows

Works with your clinic systems

Practice management systems, documentation tools, and patient messaging channels can stay part of the same workflow.

Epic

Epic Comprehensive electronic health records platform for health systems and connected providers, with AI-driven workflows, interoperability, and care-coordination capabilities.

MEDITECH

MEDITECH Interoperable EHR solutions and communication tools for connected care across providers and networks.

Oracle Health

Oracle Health Secure cloud healthcare suite for providers, payers, and public health organizations.

Cliniko

Cliniko Practice management software for allied health clinics, with scheduling, telehealth, notes, invoicing, and reporting.

Halaxy

Halaxy Free practice management software for healthcare professionals, with scheduling, records, invoices, claims, and optional paid add-ons.

Magentus

Magentus Global health technology company offering clinical systems, practice management software, and health informatics.

What clinics say about MIEA

Feedback from healthcare teams using MIEA in real clinic settings.

Dr. Clarice Chia Woodworth

Dr. Clarice Chia Woodworth

Co-Founder at Osler Group

— It’s been a privilege to work alongside partners who truly listen and adapt. At Osler Health, we deeply appreciate the collaboration and care that has gone into this so far.

9 October 2025

Dr. Derek Park

Dr. Derek Park

CEO at Park Orthopaedics

— I was aiming to enhance our clinic’s healthcare delivery with AI chatbot capabilities. The MIEA team’s prior experience in healthcare made this a strong partnership for us.

9 October 2025

Dr. Kenneth Lee

Dr. Kenneth Lee

CEO at Dr Plus Aesthetic Clinic

— MIEA solution has proven invaluable by saving us time and increasing the accuracy of our responses, making a noticeable impact on our daily operations.

9 October 2025

Kwek Zhi Bin (Arifin)

Kwek Zhi Bin (Arifin)

CEO at AsiaMedic

— We were impressed by MIEA Health's AI assistant, which offered near-human engagement and customization to our needs.

9 October 2025

Li Lian Ng

Li Lian Ng

CEO at Tetsuyu Healthcare

— By supercharging our CARES™ care management system with MIEA's generative AI capabilities, we're enabling eldercare facilities and smaller healthcare providers to offer personalized care at scale.

9 October 2025

How MIEA reduces clinic routine

MIEA helps clinics communicate in more languages, keep workflow steps consistent, and move routine follow-up forward without constant manual handoffs.

More languages

Patients can communicate naturally.

Supports the languages patients already use, including mixed-language chats.

Consistent workflows

Routine steps follow the same logic.

Keep booking, reminders, and follow-up running through clear workflow rules instead of ad hoc manual handling.

Less to manage

Routine follow-up keeps moving in the background.

Takes care of repetitive communication and brings staff in only when needed.